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2021 Conference Policies

June 15, 2021 02:19 PM
2021 Conference

AMTA 2021 Conference Policies and Attendee Information

Accommodations for Persons with Disabilities: AMTA is committed to supporting full participation for conference attendees with disabilities.  Every attempt is made for full compliance with the Americans with Disabilities Act and beyond. If you should require accommodations to participate in the conference, please indicate your needs by contacting the AMTA National Office as soon as feasible and prior to the conference to be discussed and all attempts to address made before the conference begins. Every attempt will be made to ensure satisfactory participation. Please bring your confidential requests, questions, or concerns, directly to AMTA Conference Director Cindy Smith,, to allow reasonable accommodations to be fully considered based on individual needs.

Conference Code of Conduct: The American Music Therapy Association expects that all AMTA annual conference attendees (either virtual or in-person) will promote a safe and ethical environment along with a culture of civility and kindness, treating all with dignity and respect. Harassment, bullying, or discrimination of any kind is not tolerated. Please use professional behavior with all – including friends, colleagues, volunteers, conference attendees, guests, staff, and anyone you come into contact with, so that everyone can enjoy this conference to the fullest extent possible. Volunteers and staff work hard to ensure everyone has a positive conference experience.  Attendees at the AMTA conference should expect to hold to a professional code of conduct that is consistent with the AMTA Code of Ethics and represent the music therapy profession in a positive light.  Attendees should be prepared to adhere to directions and signs provided for safety concerns, respect open and closed special events or sessions, follow CBMT guidelines for earning CMTE credits, and participate as outlined in special events run by volunteers and staff, etc.  Remember that special guests, clients, students, and others not affiliated with the conference may be in the attendance and their perception of the music therapy profession is affected by the way music therapists present themselves.  AMTA reserves the right to remove anyone found not in compliance with the Code of Conduct.

Virtual Programs: AMTA is committed to providing a safe, productive, and welcoming environment for all participants and AMTA staff in the virtual environment. All participants, including, but not limited to, attendees, speakers, volunteers, industry partners, exhibitors, AMTA staff members, service providers, and all others are expected to abide by this Virtual Programs Code of Conduct. This Policy applies to all AMTA conference events, including those sponsored by organizations other than AMTA but held in conjunction with AMTA conference, on public or private platforms. AMTA has zero-tolerance for any form of discrimination or harassment, including but not limited to sexual harassment by participants or our staff at our meetings.

If you experience harassment or hear of any incidents of unacceptable behavior, AMTA asks that you contact Cindy Smith, AMTA Conference Director, or Andrea Dalton, Vice President-Elect, AMTA Board of Directors,, so that we may take the appropriate action.

Unacceptable Behavior is defined as:

  • Harassment, intimidation, or discrimination in any form.
  • Verbal abuse of any attendee, speaker, volunteer, industry partner exhibitor, staff member, service provider, or other meeting guest.
  • Examples of verbal abuse include, but are not limited to, verbal comments related to gender, sexual orientation, disability, physical appearance, body size, race, religion, national origin, inappropriate use of nudity and/or sexual images in public spaces or in presentations, or threatening or stalking any attendee, speaker, volunteer, industry partner, exhibitor, staff member, service provider, or other meeting guest.

In addition, participants are asked to adhere to the following rules:

  • The recording or transmission of any education sessions, presentations, demos, videos, or content in any format is strictly prohibited.
  • Disruption of presentations during sessions, in the exhibit hall, or at other events organized by AMTA throughout the virtual meeting. All participants must comply with the instructions of the moderator and any virtual event staff.
  • Presentations, postings, and messages should not contain promotional materials, special offers, job offers, product announcements, or solicitation for services. AMTA reserves the right to remove such messages and potentially ban sources of those solicitations.
  • Any direct selling of products/services offered by speakers, industry partners, or consultants in any public area of the virtual platform is prohibited. Many of the engagement conversations are based around knowledge and expertise and are not categorized a direct sales pitch. Selling must be conducted during mutually agreed upon private video, audio, or text conversations.
  • Participants should not copy or take screen shots of Q&A or any chat room activity that takes place in the virtual space.
  • AMTA reserves the right to remove verbal or written communications from any chat, session, recording, or other places on the platform that violate these policies.

AMTA reserves the right to take any action deemed necessary and appropriate, including immediate removal from the meeting without warning or refund, in response to any incident of unacceptable behavior, and AMTA reserves the right to prohibit attendance at any future meeting, virtually or in person.

Please review AMTA’s Anti-Harassment and Non-Discrimination policies. AMTA members and all participating in AMTA events are expected to follow AMTA’s Code of Ethics.

Cancellation/Refund Policy: Refunds for cancellations of any conference activities should be sent via email to  80% of fees will be refunded if the request is received no later than 9/01/21, 50% if the request is postmarked 9/02/21–10/10/21. NO REFUNDS will be made after 10/10/21, so please plan ahead. Refund processing begins approximately 5 days after the conclusion of the conference and takes 3-6 weeks. If you paid by credit card you will receive a refund back to your card.  If you paid by check you will receive a refund by check.  You are responsible for providing a valid postal address where your check may be sent.  Note that most banks will not cash checks older than 90 days so you should plan to present your check for payment as soon as you receive it.  Checks uncashed after 120 days will be voided.

Add-On Courses for CMTE or CEU Credit: Additional courses for CMTE credit are offered at a low-cost rate in conjunction with conference registration. To enroll in an additional course, you must be registered for the conference on at least the day the course is scheduled. Please remember that you are required to follow all the CBMT, presenter, and proctor guidelines and instructions in order to obtain your Certificate of Attendance for CMTE or CEU credit.  In some cases, courses are offered for free to current AMTA members and others.  While the registration for these indicated courses is free, there may be a $20 processing fee assessed to ensure attendance and participation, as well as cover the cost of handling your registration.

Statement of Relationship to CBMT: This conference is approved by the Certification Board for Music Therapists (CBMT) for 5 Continuing Music Therapy Education (CMTE) credits. Additional courses ("Add-on Courses") are approved by the CBMT for the specified number of CMTE credits. AMTA (#P-051) maintains responsibility for program quality and adherence to CBMT policies and criteria.  Complete session information, learning objectives, pre-requisites, qualifications and credentials of instructors, will be posted in the conference registration module under each session's description as soon as available.

LCAT CEU Hours: Approval for NY State LCAT CEU hours is pending for some sessions under provider #CAT-0055.

Privacy: The information you share with us via the AMTA registration website WILL NOT be shared with or sold to any third-party outside of the AMTA. However, AMTA staff may share this information with AMTA vendors, all of whom have agreed to appropriate data protection and data security measures. 

Copyright © 2021. American Music Therapy Association® and its logo are registered trademarks with the U.S. Patent and Trademark office. AMTA conference sessions may be accessed by conference attendees as part of continuing professional development, education, and related professional activities. Sessions may not be duplicated, shared, or distributed. Presenters are responsible for the content of their sessions in keeping with AMTA's mission, professional standards, applicable laws, ethics, and values. Views expressed at this conference are presenters’ own and do not necessarily reflect the view of AMTA or its Board of Directors. AMTA reserves the right to edit videos and chat recorded at its events. Reference to any specific commercial firm, commercial product, process, or service by trade name, trademark, service mark, manufacturer, or other does not constitute or imply endorsement, recommendation, or favoring by AMTA.

Anti-harassment Resources for Support


Information subject to change. 




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